Our Warranty Promise
We stand behind every project with comprehensive warranty coverage. Your peace of mind is our priority.
10 Years
Structural Work
All structural modifications, extensions, and load-bearing work are covered for a full decade.
- Wall removals and modifications
- Extensions and additions
- Roof work
- Foundation work
7 Years
Waterproofing
Complete waterproofing coverage for all wet areas, backed by certified systems.
- Shower recesses
- Bathroom floors
- Balconies and outdoor areas
- Laundry wet areas
2 Years
General Workmanship
All finishing work and installations are covered for defects in workmanship.
- Tiling and grouting
- Cabinetry and joinery
- Painting and finishing
- Fixture installation
Warranty Terms & Conditions
What's Covered
Our warranty covers defects in materials and workmanship that arise during normal use. This includes:
- Faulty installation of fixtures and fittings
- Defects in materials supplied by us
- Waterproofing failures in wet areas
- Structural issues related to our work
What's Not Covered
The warranty does not cover:
- Normal wear and tear
- Damage caused by misuse or neglect
- Unauthorized modifications or repairs
- Issues caused by lack of maintenance
- Materials supplied by the client
- Natural movement or settling of the building
Making a Warranty Claim
To make a warranty claim:
- Contact us within the warranty period
- Provide your project details and description of the issue
- We'll arrange an inspection within 5 business days
- Valid claims will be rectified at no cost to you
Maintaining Your Warranty
To keep your warranty valid:
- Follow all care and maintenance instructions provided
- Address any issues promptly to prevent further damage
- Do not make unauthorized modifications
- Keep your handover documentation safe
Quality You Can Trust
Our warranty is just one part of our commitment to quality. Start your renovation journey with confidence.
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